No waiting rooms. No awkward front desks. No mail that gives you away. Spectrum by Equalis Health brings clinician-led PrEP care directly to you — on your phone, on your terms, with your privacy fully protected.
Phone or video consultation
Alberta-wide access
Discreet mailing
Health Information Act compliant
Stigma-free care
99% - HIV prevention effectiveness with consistent daily PrEP use
0 - In-person visits required to start your prescription
30min - Average initial consultation — then we handle the rest
Why Virtual Care
Walk-in clinics are unpredictable. Family doctors often aren't comfortable with PrEP prescribing. Specialty sexual health clinics in Alberta's major centres have wait times, and if you live outside Calgary or Edmonton, you may be driving hours just to have a 20-minute conversation. The virtual model isn't a compromise — for most people, it's genuinely better.
Your appointment happens wherever you are. Home, your car, a lunch break. As long as you have a few minutes of privacy and a phone signal, you're set.
There is no clinic to be spotted entering. Nothing on your call history that identifies where you've been. Your care stays between you and your clinician.
Rural, remote, or anywhere in the province — the Alberta PrEP guidelines explicitly recognize geographic access as a barrier. We built this clinic to fix that.
Spectrum operates independently. You do not need a referral, an existing relationship with a GP, or anyone else's involvement. You book, you talk to us, we handle it.
Understanding Confidentiality
A lot of clinics use the word without explaining what it means in practice. Here is exactly what confidentiality looks like at Spectrum — in plain language, across every part of your care.
Any correspondence or materials sent to your address identify only our parent organization. There is no mention of Spectrum, sexual health, PrEP, or any indication of what kind of clinic this is. This is deliberate, and it applies to everything we send.
All clinical records at Spectrum are held under the HIA, which governs how health information is collected, used, and disclosed in Alberta. Your information is not shared without your explicit consent, except in very narrow circumstances defined by law.
During your first visit, we confirm whether it's okay to leave a voicemail at the number you provide. If you say no, we don't. Simple as that. We understand not everyone's phone is fully private.
There is no check-in kiosk, no sign-in sheet, no clinic system that logs your visit in a way that could be seen by anyone you haven't authorized. The appointment is a phone call. That's the level of discretion we're working at.
At the start of every visit, we confirm both your legal name and any chosen name you go by. Throughout the appointment, we use the name you've told us you prefer. This matters, and it's built into how every visit runs.
PrEP is appropriate for any HIV-negative person at elevated risk of HIV exposure. That includes, but is not limited to:
People who don't consistently use condoms during sex
Anyone with a partner whose HIV status is unknown or positive
Those with multiple or anonymous sexual partners
People who share needles or injection equipment
Those who have had a syphilis, chlamydia, or gonorrhea diagnosis in the last 12 months
Anyone who has used PEP more than once
People engaged in in-person sex work
Anyone who simply wants to take HIV prevention seriously
Inclusive by Design
Sexual and gender minority communities face documented barriers to healthcare — fear of discrimination, providers without adequate training, or simply environments that don't feel safe. Spectrum was built with those realities in mind.
We ask for and use your chosen name and pronouns at every visit. We use anatomy-neutral language throughout your care. We don't assume, and we don't judge. If we get something wrong, we correct it — and we move on.
Our clinical team is trained in affirming care for trans, non-binary, and two-spirit patients. We understand that gender identity affects anatomy, risk profile, and medication choice — and we handle all of it with competence and care.
Getting Started
Head to spectrum.equalishealth.ca or call 403-800-5400. Choose a time that works for you — no referral, no prior relationship with us needed.
Your clinician will go through your history, walk you through your options, and answer every question you have. You can be anywhere in Alberta for this call.
We send you a requisition. You go to any Alberta lab that suits you. Results come back, we review them, and your prescription goes to your preferred pharmacy.
The Alberta PrEP guidelines specifically recognize that rural and remote Albertans face unique access challenges. Our virtual model was designed to address this. We serve patients province-wide: Red Deer, Lethbridge, Grande Prairie, Medicine Hat, Lloydminster, and everywhere in between.
Start today
Book your initial virtual PrEP consultation with Spectrum by Equalis Health. Confidential, clinician-led, and available to all Albertans.
Or call us at 403-800-5400
Teagan L, Calgary Downtown Resident
PRIVACY POLICYSpectrum by Equalis Health | Last Updated: May 2026.
1. Introduction:
Spectrum by Equalis Health ("Spectrum," "we," "us") is committed to protecting the privacy and confidentiality of personal and health information collected from patients and website visitors. This Privacy Policy governs how we collect, use, disclose, and safeguard information in compliance with Alberta's Health Information Act (HIA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Alberta's Personal Information Protection Act (PIPA).
2. Information We Collect
We may collect the following categories of information:Full name, date of birth, and contact information (address, phone, email)Alberta Health Care Number (AHCN)Health history, current medications, and clinical information relevant to PrEP and sexual health careAppointment and consultation recordsPrescription and lab requisition informationPayment information (where applicable)Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
Your information is used to:Provide clinical assessments, prescriptions, and ongoing careCoordinate laboratory testing and pharmacy servicesSend appointment reminders and follow-up communicationsProcess payments where applicableComply with legal and regulatory obligationsImprove clinic services and patient experience
4. Legal Basis and Consent
Collection and use of health information is conducted with your express consent obtained at intake, or as otherwise permitted under the HIA for treatment purposes. You may withdraw consent at any time, subject to legal and regulatory record-keeping requirements.
5. Disclosure of Information
We do not sell, rent, or trade your personal or health information. Information may be disclosed to:Dispensing pharmacies involved in fulfilling your prescriptionLaboratory services coordinating required testingRegulatory bodies as required by law (e.g., CRNA, ACP, AHS)Technology platforms used in care delivery (JaneApp, electronic health records), which are bound by confidentiality obligationsWe do not disclose health information to third parties for marketing or advertising purposes.
6. SMS and Phone Communications
When you provide your phone number to Spectrum by Equalis Health, it is used solely for healthcare-related communications, appointment reminders, follow-ups, and service-related messages.We do not sell, rent, share, or disclose phone numbers or other personal information to third parties or affiliates for marketing or lead generation purposes.Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. Clinical data is stored and transmitted using encrypted, HIPAA/PIPEDA-aligned platforms. Access to patient records is restricted to authorized clinical and administrative personnel only.
8. Retention
Health records are retained in accordance with Alberta HIA requirements — a minimum of 10 years from the date of last service, or until a minor patient reaches age 23, whichever is later.
9. Your Rights
You have the right to:Request access to your personal health informationRequest correction of inaccurate informationWithdraw consent for non-essential usesFile a complaint regarding our privacy practicesTo exercise any of these rights, contact our Privacy Officer at: Spectrum@EqualisHealth.ca or 403-800-5400.
10. Privacy Officer
All privacy inquiries, access requests, and complaints are directed to:
Privacy Officer, Spectrum by Equalis Health
Calgary, Alberta
| Spectrum@EqualisHealth.ca | 403-800-5400
11. Breach Notification
In the event of a privacy breach involving your health information, Spectrum will notify affected individuals and relevant regulatory authorities as required under the HIA and PIPEDA within applicable timeframes.
12. Changes to This Policy
This policy may be updated periodically. The date of the most recent revision appears at the top of this page. Continued use of our services constitutes acceptance of the updated policy.
13. Governing Law
This policy is governed by the laws of the Province of Alberta and the applicable federal laws of Canada, including the HIA and PIPEDA.
Calgary, AB
© 2026 Spectrum by Equalis Health.
All rights reserved.
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